Privacy Policy for The Red Ostrich LLC Handmade E-commerce Site
Effective Date: 01/17/2024
Thank you for choosing The Red Ostrich LLC for your handmade product needs. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases on our e-commerce site. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect:
- Personal Information:
- When you make a purchase, we collect information such as your name, billing address, shipping address, email address, and phone number to process and fulfill your order.
- Payment Information:
- We collect payment details, including credit card information, to facilitate secure transactions. This information is encrypted and securely processed through our payment gateway.
- Account Information:
- If you create an account on our site, we collect and store your username and password.
- Communications:
- We may collect information when you contact us or subscribe to our newsletter, including your email address and communication preferences.
- Device and Usage Information:
- We gather information about your device and how you interact with our website, such as IP address, browser type, and pages visited. This helps us improve our site and tailor your user experience.
How We Use Your Information:
- Order Processing:
- We use your personal information to process and fulfill your orders, including shipping and handling.
- Communication:
- We may use your email address to communicate order updates, respond to inquiries, and send promotional information if you opt-in to receive such communications.
- Account Management:
- If you create an account, we use your account information to manage and secure your account.
- Analytics and Improvements:
- We analyze user behavior and preferences to enhance our website’s functionality, content, and user experience.
Disclosure of Information:
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information may be disclosed to trusted third parties who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
Security:
We implement a variety of security measures to protect your personal information. All transactions are processed through a secure gateway, and your data is encrypted during transmission.
Your Choices:
You have the option to manage your communication preferences, update your account information, and opt-out of promotional emails. You can do this by logging into your account or contacting our customer service.
Changes to the Privacy Policy:
We reserve the right to update our Privacy Policy. Changes will be reflected on this page, and the effective date will be updated accordingly.
Contact Us:
For any questions or concerns about our Privacy Policy, please contact us at orders@theredostrich.com.
By using our website, you consent to the terms of this Privacy Policy.
Note: This policy is subject to change without notice. Please refer to our website for the most up-to-date policy.